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One phrase that can do more damage to a team than most people realize is, “That’s not my job.”

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One phrase that can do more damage to a team than most people realize is, “That’s not my job.”

That's My Job · Conway Twitty

The truth is, successful teams aren’t built by people who only do what’s listed in their job description. They’re built by people who see a need and step up. Whether it’s at work, in EMS, at the fire department, in a business, or at home, sometimes the job simply needs to get done.

I’ve never understood the mindset of watching someone struggle, seeing something that needs attention, or knowing there’s a problem and saying, “That’s not my job.” If you’re capable of helping, then help.

The best leaders, employees, and teammates I’ve ever worked with weren’t the ones keeping score of who was responsible for what. They were the ones willing to grab a broom, answer the call, wash the truck, take out the trash, help a coworker, or do whatever was needed to make things better.

A team succeeds when everyone takes ownership. Not because they have to, but because they care enough to.
“That’s not my job” builds walls.
“How can I help?” builds teams.

Michael Wright